ecoONE Frequently Asked Questions

The ecoONE hot tub water care system from the US manufacturer, Pacific Sands Inc, is an all natural spa water treatment that is made up of all natural enzymes, minerals and plant extracts that contain no chlorine, bromine or other harsh chemicals. All components of ecoONE are biodegradable and environmentally safe.

ecoONE will greatly reduce your need for the vast majority of your spa-care chemical regime.

One bottle of ecoONE Spa Treatment in conjunction with a shock treatment, such as Splash Spas Spa Shock Express, AquaSPArkle Spa Fusion or Spaguard SpaLite, and a very small amount of conventional sanitizer will effectively keep your spa water crystal clear and odour free for 30 days or more.

What is ecoONE?

How does ecoONE work?

What are the components of ecoONE?

How do I use ecoONE in my tub?

Can I use ecoONE in any spa, old or new?

Can I use ecoONE in a spa with water that’s already got Chlorine or Bromine in it?

How often should I clean the filters when using ecoONE?

Is it safe to drain the water onto the garden?

Can I use aromatherapy products with ecoONE?

What is ecoONE?

ecoONE is a blend of coconut, mineral and botanical extracts and natural enzymes.

ecoONE is biodegradable and environmentally safe.

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How does ecoONE work?

The secret to ecoONE is the proprietary blend of natural enzymes.

Enzymes accelerate natural bioprocesses and keep your spa water sparkling clean without any “chemical soup,” odour, irritation, dry skin, testing or water balancing. ecoONE enzymes are a food-grade type of enzyme housed in coconut extract. 

As the ecoONE solution breaks down during use, the enzymes work to kill bacteria and coconut extract is released and gradually coats the filter cartridge. This improves filtration and makes filter cleaning much easier. The coconut extract has the added benefit of being an excellent skin softener.

• ecoONE contains powerful, natural cleansers that break down oils, body lotions and other unwanted contaminants, dissolving them harmlessly and eliminating the cause of unsightly scum and foam.
• ecoONE's pure organic compounds are naturally attracted to contaminants and minerals in the water. Solid contaminants clump together into larger particles that get swept up and caught in the filter where they belong. The natural flocking action keeps your water crystal-clear for a full month st least.
• The natural water softening minerals in ecoONE reduce the surface tension of the water and help prevent scale from forming. The water feels very soft and equipment is protected.

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What are the components of ecoONE?

The ecoONE system comprises three components which may be used separately or together to naturally sanitze and clarify your spa:

• ecoONE Monthly Spa Treatment is the heart of the ecoONE system.  It will keep up to 1800 litres (500 US gallons) of water looking and feeling great for one month with average use. [If you use your spa 3 - 5 days a week for 20 - 30 minutes each day, that is considered to be average use. Heavier use may require more frequent additions of ecoONE Monthly Spa Treatment.]
• filterONE is a fast acting and non-foaming powdered filter cartridge cleanser that removes oils, grease and limescale from hot tub filters.
• jetONE is a plumbing cleaner that utilises a proprietary blend of alkaline cleaning agents and non-foaming surfactants to penetrate deep inside the spa plumbing to eliminate biofilm and organic, mineral and chemical contaminants.
• The ecoONE Pre-Filter saves you money, time and hassle by removing or reducing most common water contaminants before they get into your spa. It simply connects to the end of your hose and filters your source water as it enters the tub.
  
  The ecoONE Pre-Filter removes:

• heavy metals
• calcites and limescale
• organic contaminants
• plus hundreds of other common water contaminants.

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How do I use ecoONE in my tub?

There are three easy steps to starting your tub on ecoONE and the process is applicable to both new and old spas:

Step 1 - Preparation

• If your tub has water in it, use a biofilm eliminator, preferably jetONE. Add the product to the existing tub water and turn on all jets and pumps for at least 20 minutes. If possible, leave the biofilm eliminator to work overnight.
• meanwhile, clean the spa cover with a Spa Cover Cleaner to remove any mildew or bacterial deposits.
• Clean the filter(s) thoroughly using filterONE.
• Drain and refill the tub with clean water. Use the ecoONE Pre-Filter if you know that your water is very hard or contains metal contaminants. Shock the fresh water with Spalsh Spas Spa Shock Express, or an alternative shock product.
• Replace dry filters in the tub.

Step 2 - Treatment

• Add the entire contents of the ecoONE Spa Monthly with all pumps running and all jets open.
• Test your water balance and adjust if necessary:

• the Total Alkalinity should be with the range: 80 - 120 ppm
• the pH should be within the range: 7.2 – 8.2

• Add the minimum recommended amount of sanitizer.  You can use either Chlorine or, preferably, Bromine:

• Chlorine should be within the range: 0.5 – 1 ppm
• Bromine should be within the range: 1 – 2 ppm

• The best way to maintain the sanitizer level is to put Bromine tablets into a floating dispenser with the flow rate turned to minimum.  Check the Bromine level daily for a few days and adjust the flow rate as necessary to maintain the correct level of Bromine.  Thereafter, all you need to do is to keep the dispenser topped up with tablets.

• Keep your spa covered and at normal operational temperature.

Step 4 – Maintenance

Weekly:

• Test water sanitizer level and adjust if necessary.

Fortnightly:

• Shock with Splash Spas Spa Shock Express or an alternative shock product to remove non-filterable organic contaminants.

Monthly:

• Add another bottle of ecoONE Spa Monthly.
• Clean your filters and replace dry, clean filters into your tub.

3-Monthly:

• Drain and refill your spa and repeat the ecoNE preparation process.

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Can I use ecoONE in any spa, old or new?

ecoONE can be used in any spa, old or new. We recommend the use of jetONE before you change to the ecoONE water treatment system to remove  bio-film and calcium deposits from the plumbing and equipment without the use of harsh or toxic chemicals

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Can I use ecoONE in a spa with water that’s already got Chlorine or Bromine in it?

Yes you can, just add a bottle to ecoONE Spa Monthly and reduce your sanitizer level as recommended. However, to get the maximum benefit from the ecoONE system you need to remove all the chemical residues and bi-products from your spa. Therefore. it is better to flush your pipe work with jetONE and drain before you change to ecoONE, particularly if you have been using chlorine in your tub for a while.

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How often should I clean the filters when using ecoONE?

When using ecoONE Spa Monthly your filters will probably only need cleaning monthly. The best way to clean the filters is usually in your dishwasher, on a 50^oC wash cycle, with a capful of filterONE filter cleaner poured into the soap dispenser.  If you don’t have a dishwasher then soak the filter(s) in water in a clean bucket with filterONE and rinse off. 

To ensure that the filters perform to their optomum level always dry them thoroughly before reinserting them in the tub.

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Is it safe to drain the water onto the garden?

Yes, ecoONE is environmentally friendly so will not damage your garden plants etc.

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Can I use aromatherapy products with ecoONE?

Yes. Crystal based aromatherapy products work best.

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